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FordLioHoBrandWorkFLHPrimaryBrandStrategyMay28,2001
BrandVisionWherewearetodayConfusedpositioningw/lowsocialinvolvementReliable/trustworthybutold/conservativeNoinnovativeproductsatisfiescustomersWherewewanttobeLeadingconsumerCompanyInternationalCompanyw/localrelevancyAbranddesiredtoown(Progressive/Energetic)FLHPrimaryBrandStrategy
PROCESSFLOWSDefinefocusedtargetcustomerBuildbrandstrategyBuildproductstrategyDescription:Differen-tiatedtargetcustomerwithaspirationalneedsBuildmarketing,advertisingandcommunicationsstrategiesFordglobalbullseye:HighlightpointsofemphasiswhichappealtotargetcustomerProductlineupevaluatedvs.highlightedbullseyewords;identifiesfitofcurrentproductsandproductgapsNon-productstrategiesevaluatedvs.highlightedbullseyewords;developbrandplansandstrategiestobuildthebrandTARGETCUSTOMERTOCOUNTRYSTRATEGIES
Facilitatemylife-Vehicleisnecessityfortransportation.Brandarelessimportant.Relationship/Caring-Veryfamilyoriented.Concernedaboutthesafetyofthefamily.Facew/oimage-Considervehiclesasaninternalrewardforachievement.SocialFun-Utilizevehiclestoitsfullpotential.Status-DemonstrateotherstheirachievementIndependence-Attempttohavecontrolovertheirdestiny.NeededBaseSegmentationTargetCustomer
TargetingatSocialFunSegDown-to-earth(Qualitytimewithclosepeopleismoreimportantthanmoney“Balancedlife”and“Enjoyinglife”Outgoing,adventurous,moreofarisk-takersthanallothergroupsWorldly,opentonewthingsaroundEmotionalaboutvehicles;moreofacarenthusiast,drivingnotanecessity,it’sanexperience
PROCESSFLOWSDefinefocusedtargetcustomerBuildbrandstrategyBuildproductstrategyDescription:Differen-tiatedtargetcustomerwithaspirationalneedsBuildmarketing,advertisingandcommunicationsstrategiesFordglobalbullseye:HighlightpointsofemphasiswhichappealtotargetcustomerProductlineupevaluatedvs.highlightedbullseyewords;identifiesfitofcurrentproductsandproductgapsNon-productstrategiesevaluatedvs.highlightedbullseyewords;developbrandplansandstrategiestobuildthebrandTARGETCUSTOMERTOCOUNTRYSTRATEGIES
PositioningStatementInTaiwan,Fordwantstobuildcarsforpeoplewhobelievethatlifeisn’tjustaboutcareersuccess,status,orwealth-it’salsoaboutrelationshipsexperiences,andhappiness.Forpeoplewhoare(therefore)committedtomakingtherelivesbetter-morefulfillingmoreexcitingandmorefun,alifewithtimefortheirfriendsandfamily-andwhostrivetoimproveinwhattheydo.ForpeoplewhoappreciateaCarCompanythatusesallofitsglobalresourcesandlocalexpertisetointroduceinnovative-butthoughtfulproductwithingeniousandpracticalfeatures.ACarCompanythatprovidesworld-classwaysofmakingtheirlivesmoreenjoyable,morefun,andbetter.
VisionFocus“Huo-deJing-Tsai”活得精采ColorfulLife
PROCESSFLOWSDefinefocusedtargetcustomerBuildbrandstrategyBuildproductstrategyDescription:Differen-tiatedtargetcustomerwithaspirationalneedsBuildmarketing,advertisingandcommunicationsstrategiesFordglobalbullseye:HighlightpointsofemphasiswhichappealtotargetcustomerProductlineupevaluatedvs.highlightedbullseyewords;identifiesfitofcurrentproductsandproductgapsNon-productstrategiesevaluatedvs.highlightedbullseyewords;developbrandplansandstrategiestobuildthebrandTARGETCUSTOMERTOCOUNTRYSTRATEGIES
PROCESSFLOWSDefinefocusedtargetcustomerBuildbrandstrategyBuildproductstrategyDescription:Differen-tiatedtargetcustomerwithaspirationalneedsBuildmarketing,advertisingandcommunicationsstrategiesFordglobalbullseye:HighlightpointsofemphasiswhichappealtotargetcustomerProductlineupevaluatedvs.highlightedbullseyewords;identifiesfitofcurrentproductsandproductgapsNon-productstrategiesevaluatedvs.highlightedbullseyewords;developbrandplansandstrategiestobuildthebrandTARGETCUSTOMERTOCOUNTRYSTRATEGIES
RevitalizeFord’simageasabrandthatprovidingasolutionofenjoyingfunandexcitementoflifeRejuvenateFord’simagebyconnectingyoungergenerationTaiwaneseReinforceFord’ssocialinvolvementinTaiwanBrandBuildingObjective
Applications-aspectsAZestfulBrandPrimaryBrandEMPactionsProductSalesbehaviorShowroomdecoMedia’sfavorInternalbeliefSocialinvolvement
PrimaryBrandEMPactions
PassionPointsInterestMusic:Localpop(WuBai,A-Mei)Sports:Gym,golfing,hikingEntertainment:Familyoutingtogether,dinningoutattrendyrestaurants,shoppingtogetherTechnology:Cellphone,PDA,DVDOther:Travelforpleasure,Financialplanning
SpikeStrategyEachspikewillbedesignedtomeettheuniqueattributeofeachnameplateandalsoconveyPrimaryBrand’spropositionOnemajorspikedeployedrightafternameplate’smedialaunchtoextendthelauncheffect
20012002JanFebMarAprMayJunJulAugSepOctNovDecJanFebMarAprMayJunMAVMetrostarFocusEscapeThemeParkCasualResortTrendyplacesHiddenattractionsYoungTalentIdeaPassionPointsBrandVisionFamilyOutingFashionDiningFunplacesDiscoverTWNColorfulPeopleColorLifeMAVMetrostarFocusEscapeBottom-upStrategySpikeAllocation
Communicationguidelines
ActivaTierraIxionEscapeFocusMondeoPRZWindstar活得精采NameplateIntegration
CommunicationActivity
PrimaryBrandTacticsKick-offPressInternalBelief1.Conveythenewbrandvision2.Employee’sinvolvement3.Getconsensus1.Announcethenewbrandvision/slogantooutsidepressMediaLog1.Reinforcethenewbrandvision/newlifeattitudeamonggeneralpublicthroughvariousmediasupportColorfulLife
DesiredOutcomeafter18monthsZestfulpeople(young,famous,excitingandhealthy)drivingFord’szestfulvehiclestointroducezestfulplace,people,activitiesinregularintervalmediachannels(TVlog...)“Wow,theydriveaFordtodocoolstuff”“Fordisayoung,active,andzestfulbrand”
NextStepAZestfulBrandPrimaryBrandEMPactionsProductSalesbehaviorShowroomdecoMedia’sfavorInternalbeliefSocialinvolvement